CONNECTICUT
MILEAGE-BASED USER FEE STUDY

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Thank you for participating in the Study!

How to Join

These steps may vary depending on the mileage-reporting option selected

WHAT IS THE STUDY?

To better understand if a Mileage-Based User Fee (MBUF) could work, The Eastern Transportation Coalition is conducting a Study for stakeholders throughout Connecticut to learn how an MBUF could work and to provide feedback regarding what they like and don’t like.

ONGOING PARTICIPANT INFORMATION

Thank you for participating in this Pilot Program! The Pilot will continue through Nov. 30, 2022. Once the Pilot closes, you will receive a final survey to share your feedback of what worked well and what can be improved.

To receive your final $25 incentive, you must complete the survey by Dec. 16, 2022. All incentives will be emailed to qualified participants by Dec. 23, 2022. To see if you are eligible for the incentive, click here.

If you are enrolled in the Pilot and need to access your Azuga Insights Dashboard, please click here.  For any technical questions related to the Pilot, please contact Azuga Insight Customer Support at [email protected] or call 1 (800) 593-1876 Monday through Friday between 8 a.m. and 6 p.m. ET.

If you have other questions related to the Pilot, please contact a Pilot representative for your state at 984-254-7400 or [email protected].

PRIVACY PROTECTION MEASURES

The Pilot has strict privacy protection measures to safeguard your data, such as:

  • Limiting the amount of personal information required for participation.
  • Prohibiting the sale of data to any third-party entities.
  • Requiring all data to be destroyed 60 days after the completion of the Pilot.
  • Giving participants the option to opt out of GPS (location-based) services.
  • Providing a participant agreement that clearly states what data will be collected, how it will be used and how it will be destroyed.

ENROLL

Enroll today by clicking here. Enrollment is now open through July 19! You will sign up through Transurban, a technology provider partnering with The Eastern Transportation Coalition on this Study. You will not be charged any fees to participate. Grab your license plate number in advance to make enrollment a breeze!

To thank individuals for their participation, a $100 incentive is available after the Study is completed for eligible participants. Click here to learn more and to see if you are eligible. 

The Study has reached its goal of 150 participants and enrollment is now closed. If you weren’t able to join this Study, but are interested in future opportunities, please email us at [email protected] to be added to a list.

INSERT

If you have already enrolled and selected a device (with or without GPS) for your mileage-based reporting option, you should receive the device in the mail within three business days. If you did not receive it or have questions, please contact us at 475-252-2220 or [email protected].

After your device is inserted (or once your embedded telematics is activated), you will receive your first of two participant surveys emailed to you from [email protected]. Please mark this email as a safe sender in your email account to ensure you receive it.

You can select how you want to record your miles when you sign up. You can choose from a plug-in device with or without GPS or in-vehicle telematics. If a plug-in device is selected, you will receive it in the mail within three days after enrollment is complete. Then, plug in and drive! Not sure which mileage reporting option to select? Click here to compare your options.

The Study has strict privacy protection measures to safeguard your data, such as:

  • Limiting the amount of personal information required for participation.
  • Prohibiting the sale of data to any third-party entities.
  • Requiring all personal identification data to be destroyed after the Study.
  • Giving participants the option to opt out of GPS (location-based) services.
  • Providing a participant agreement that states what will be collected, and how it will be used and then destroyed.

DRIVE

As a participant, continue to drive as you normally do! Your Transurban dashboard will collect and manage your daily mileage and fuel use. 

The Study has strict privacy protection measures to safeguard your data, such as:

  • Limiting the amount of personal information required for participation.
  • Prohibiting the sale of data to any third-party entities.
  • Requiring all personal identification data to be destroyed after the Study.
  • Giving participants the option to opt out of GPS (location-based) services.
  • Providing a participant agreement that states what will be collected, and how it will be used and then destroyed.


In addition, you will receive monthly statements to show how many miles you drive and the cost difference between a traditional fuel tax and a Mileage-Based User Fee approach. No actual money is involved or exchanged.

RETURN

If you opted in to receive a plug-in device (with or without GPS) as your preferred mileage reporting option, return the device in early November 2023 (a prepaid shipping label will be sent out at the completion of the Study).

If you opted for in-vehicle telematics, you don’t need to worry about this step.

Participants will be a sent a Final Participant Survey shortly after the Study is completed.

To thank individuals for their participation, a $100 incentive is available for eligible participants. Click here to learn more and to see if you are eligible. Eligible participants who complete the survey will receive their $100 soon after. 

CONTACT INFORMATION

Have questions or need help? Call or email a team member today.